Welcome to AllSaints!
Our dedicated Customer Experience team is available to support you every day of the week via email, live chat and social media.
Please see our hours of service below:
- Monday to Friday: 09:30 – 00:00 BST
- Saturday and Sunday: 09:30 – 19:30 BST
- Our service hours may vary during public holidays, festive period & promotional periods
How to Reach Us
- Drop us an email ask@allsaints.com, and we'll get back to you as soon as we can.
- Use the live chat icon at the bottom right of the screen, to connect to Milo our Service-bot, available 24/7.
- Write to us: AllSaints Customer Experience, Units C15-C17, Jacks Place, 6 Corbet Place, London, E1 6NN
Resolutions
Please do not hesitate to contact Customer Experience at ask@allsaints.com. We welcome all feedback and enquiries and will work with you to resolve your query. If we are unable to resolve the issue, please consult the European Online Dispute Resolution platform, which provides information about alternative dispute resolution and may be of interest to you.