We are sorry to hear that you need to return your Allsaints purchase.
- If you bought your item from a department store or online partner, please follow their return and exchange policy.
- AllSaints cannot accept returns in our stores from department stores or online partners.
- Remember, online purchases and purchases from our AllSaints mainline stores cannot be returned or exchanged at concession stores either.
- We are unable to assist with transactions from concession partners, as they are not captured in our systems and network.
- If you need support, please reach out to their customer service team or store directly.
You can find more details on our mainline or concession stores on the store locator on the website.