International Processing Times
- Please allow up to 10 business days for your return to reach us
- Once received, returns are processed within a few business days
- You can track your return using the DHL tracking number provided when you completed your return request on the International returns portal
- Please note during busy promotional periods returns processing will take longer than 10 business days.
International Online Refunds
- Once your return has been processed and you have received your Refund Confirmation email, please allow 5-10 business days for the refund to reflect in your available funds.
- This can vary depending on your bank and payment method.
- You will be refunded via your original form of payment.
- Please contact Global-e Customer Service if you have any refund queries.