For International returns, please allow up to 10 business days for your return to reach us.
For European returns, please allow up to 7 business days for for return to reach us.
Returns processing may take longer during busy promotional periods or if you're returning an item from a more remote location.
Once received at our distribution centre, returns are generally processed within a few business days.
Track your return using the DHL tracking number provided when you completed your return request on the International returns portal.
emote locations will take a little longer.during busy promotional periods returns processing wmay take longer.
Once your return has been processed and you have received your Refund Confirmation email, please allow a few business days for the refund to reflect in your available funds. This can vary depending on your bank and payment method.
You will be refunded via your original form of payment. Please contact our Customer experience team if you have any refund queries.