At AllSaints we don't offer a in-house repair service for faulty items. Instead, please use our return options or get in touch with our team for support with your items.
However, as part of our ‘WE ARE RESPONSIBLE’ sustainability strategy, we are excited to introduce Repair Rewear, a new circular initiative for 2024, exclusively for leather jackets and in limited stores.
Leather is in our DNA - so that you can wear your favourite leathers for many years to come, we are offering our customers the opportunity to repair their AllSaints leather apparel pieces, such as our iconic leather jackets. Our repair service includes:
- leather and lining rips and tears;
- the replacement of lost buttons, fastenings,studs and zip pulls;
- plus, missing stitching and buckles and belt loops.
Our dedicated in-house team will be responsible for undertaking the repairs - some of which have almost 20 years’ experience within AllSaints. Their unrivalled knowledge of our products ensures that the repairs will be carried out with the utmost care, precision and skill.
The service is currently free of charge for a limited time, after which a small fee will be charged, depending on the type of repair needed.
The Repair Rewear service is now available for leather jackets and in the following London stores only: Regent Street, Covent Garden, Jack’s Place and White City, with plans to expand to the rest of the UK in the near future. For our AllSaints Repair, Rewear terms and conditions, please click here. Please note this initiative doesn’t replace our returns policy.